Common uses
- Customer NPS
- Training NPS
- Service NPS
- Product feedback
- Post-service survey
Online form template
NPS form template
Measure recommendation intent and collect the reason behind each score with an online NPS form.
AI creationShare by linkPhotosAlertsResultsMobile form
When to use this template
This type of form helps standardize information, reduce rework and keep operational records organized in Ecofyx.
Recommended fields
- NPS score
- Reason
- Customer segment
- Contact
- Follow-up permission
- Date
- Observation
Ecofyx resources
- Alert for detractors
- Exportable results
- Score filters
- Public link
- Mobile response
- Follow-up support
Example structure
This is a simple structure for how this form could be built in Ecofyx. You can adapt fields, required questions, photos, files, alerts and location rules according to your operation.
You can also describe what you need, photograph a paper form or use a PDF, Word file or procedure as the base for AI-assisted creation.
Form preview
NPS scoreField
Reason for scoreField
SegmentField
Contact allowed?Field
ObservationField
DateField
Use this template
From a simple form to complete operational control
You can start with a simple online form and evolve when needed. In Ecofyx, responses can become feed updates, alert triggers, photo evidence, location context, filterable results and exports.
- Share by link: publish one form, a public link, a restricted link or several forms grouped into a routine.
- Alert triggers: highlight critical answers, absences, nonconformities or out-of-standard situations.
- Location control: when needed, define a location and make the form available only there.
- Results: review, filter and export data for analysis, audit or reporting.
Explore
Other popular templates
Explore other form examples you can create in Ecofyx.