EcofyxCommon uses
- After customer service
- After delivery
- After a service
- Experience evaluation
- Customer relations
Ready online form model
Post-sale survey form
Evaluate the customer experience after a purchase, service, delivery or customer service interaction, identifying strengths and areas for improvement.
Ready form templateShare by linkAI-assisted creationEvidence and rulesResultsMobile friendly
When to use this form model
This type of form helps standardize information, reduce rework and keep records organized in Ecofyx. Use it on its own or include it in a broader operational template.
Recommended fields
- Customer
- Product or service
- Overall rating
- Customer service
- Delivery
- Comment
- Would you like a response?
Ecofyx resources
- Set a low-score trigger
- Track complaints in the Feed
- Filter evaluations by period
- Export results
- Send a link after service
- Set an alert when a response is needed
Example form structure
This is an example structure for this form template. You can adapt fields, options, required answers, photos, files, alerts and location rules according to your actual routine.
You can also describe what you need and use Ecofyx to prepare a structured prompt for the AI provider you choose. If you have a photo, PDF, Word file or procedure, provide it to that AI provider and then bring the generated structure back to Ecofyx for review and import.
Form preview
Product / serviceShort answer
Satisfaction ratingRating
Was the service good?Multiple choice
CommentLong text
Would you like to be contacted?Multiple choice
Use this ready form
Use this form on its own or inside an operational template
This ready-made form can work independently or become part of an operational template with lists, indicators, actions, history, alerts, dashboards and results. Your records remain connected as your routine grows.
- Share by link: publish one form, a public link, a restricted link or several forms grouped into a routine.
- Alert triggers: highlight critical answers, absences, nonconformities or out-of-standard situations.
- Location control: when needed, define a location and make the form available only there.
- Results: review, filter and export data for analysis, audit or reporting.
Explore
Other form templates
Combine individual forms with operational templates when your routine needs more control.